Shipping & Delivery Policy
At Crafty Totes, we provide estimated delivery times, but please note that these are not guaranteed. Delivery times are given in business days (excluding weekends and holidays). Once your package is handed over to the shipping provider, the delivery timeframe is beyond our control.
Responsibility
Crafty Totes is not responsible for the following:
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Mistakes made by carriers (USPS, UPS, etc.)
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Incorrect addresses provided by customers
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Damage caused by the postal service
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PO box issues
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Stolen packages after delivery
Processing Time
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Fulfillment time: 1-4 business days (business days exclude weekends and holidays)
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We pack and prepare your order within 1-3 business days.
Please note that fulfillment time is not the same as shipping time. After your order is dispatched, any delays, address issues, or concerns should be handled directly with the carrier.
For any shipment inquiries or concerns, contact us at [email protected] with your order number.