Returns
Crafty Totes does not accept returns at this time, except for the following cases:
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Damaged items
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Missing items
If you encounter any issues with your items, please reach out to us at [email protected] We’re happy to assist and resolve the problem!
Product Defects
If you receive a defective product, please provide a photo of the item in question. Once we confirm the product has a defect, we offer the following options:
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A repair of the item (we will ship it back to you at no extra cost)
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Store credit for the item, with shipping at your expense
Please note: Shipping charges and duties are non-refundable.